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March 18, 2020

More on Grocers' Response to Coronavirus


SupermarketPerimeter: "Grocery retailers are enhancing cleaning and sanitizing practices in stores: more frequently sanitizing commonly used areas of the store including cashier stations, self-checkouts, food service counters, etc.; cleaning restrooms and restocking supplies more frequently; adding extra hand sanitizer stations; wiping down shopping carts, baskets and equipment; providing shoppers with disinfecting wipes; prohibiting food sampling and use of reusable containers; closing self-serve stations; and encouraging customers and employees to follow the Centers for Disease Control’s (CDC) suggested hygiene practices... Many retailers have also instated travel bans for employees and are encouraging employees to stay home if they or someone in their households do not feel well. Retailers such as Kroger, Cincinnati; Whole Foods, Austin, Texas; Walmart, Bentonville, Ark.; and Trader Joes, Monrovia, Calif., are offering associates increased support like additional sick pay during this time.? “As the largest employer in the country, we take the health of our associates seriously,” Walmart said. “We shared with our associates details of a new policy that gives them additional flexibility to stay home if they are not feeling well, and pay options and support if they are affected by the virus.” Many companies are encouraging customers to take advantage of pick-up and delivery services. For employees who are well and working diligently to ensure services and that stores are stocked and clean, Whole Foods is giving all associates an additional $2 an hour.? Companies such as Walmart, Trader Joes, Publix, Aldi and H-E-B, San Antonio, Texas are limiting store hours to allow associates additional time to sanitize and restock shelves. Because of the limited availability of items like toilet paper, hand sanitizer and cleaning supplies, many retailers are imposing limits on the number of items customers can purchase. Some companies are also designating specific times for shoppers who are members of the most at-risk populations—the elderly and disabled"... Separately, Progressive Grocer rounds up how various grocery chains are instituting special hours and other assistance for the older and disabled shoppers who are most susceptible to the virus.

SupermarketPerimeter 
Progressive Grocer 

 
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